This page provides detailed information about how your personal data is collected, used, and protected on the a05 platform. The privacy of users in Bangladesh is our highest priority.
Last Updated: January 2025
When you register on the a05 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. For financial transactions, the necessary payment method details are collected, though full card numbers are never stored. Your device type, browser, IP address, and usage patterns may be automatically logged while using the platform. This information is used to improve service quality, ensure security, and provide a personalized experience. We never collect unnecessary data without your consent.
Collected data is primarily used for account management, transaction processing, and customer support. Data is analyzed to ensure platform security and detect fraudulent activity. Your preferences and usage patterns are analyzed to present more relevant content and offers. Data may also be used to meet applicable legal obligations and satisfy regulatory requirements. Your contact information is used to send important updates, security alerts, or account-related notifications. You can opt out of promotional communications at any time.
A05 never sells your personal data to third parties for commercial purposes. Limited data may be shared with trusted payment processors or technology partners for operational purposes, and they operate under strict confidentiality agreements. In cases of legal orders or legitimate requests from government authorities, data may be provided in compliance with applicable law. Data may also be shared with relevant authorities when needed to investigate fraud or illegal activity. The privacy standards of any third party are verified before data is shared with them. Contact our support team to learn more about our partners and their data policies.
The a05 platform uses cookies for session management, saving user preferences, and improving service quality. Your consent is obtained before using any cookies other than essential ones. You can control or delete cookies from your browser settings at any time, though this may limit certain features. We do not use third-party advertising tracking cookies. Anonymized data may be used to analyze platform performance, which does not directly identify any individual. Contact our support team to learn more about our cookie policy.
Your data is stored in encrypted form on secure servers, and industry-standard security measures are in place to prevent unauthorized access. Even after an account is closed, certain data may be retained for a specified period in accordance with legal obligations. Once the retention period expires, data is securely deleted or anonymized. Our security team conducts regular system audits and promptly addresses any potential vulnerabilities. In the event of a data breach, affected users will be notified in a timely manner as required by applicable law. We are always committed to ensuring the security of your data.
As a user in Bangladesh, you have the right to view the data we hold about you and to request corrections where necessary. In certain circumstances you may request deletion of your data, though legal obligations may prevent all data from being removed. You also have the right to object to the processing of your data or to request that processing be restricted in specific cases. You can opt out of promotional communications at any time without affecting your core services. To exercise any of these rights, contact us at [email protected] and we will endeavor to respond within 30 days. a05 is always committed to protecting your privacy rights.
No, a05 never sells your personal data to third parties for commercial purposes. Limited data may be shared with trusted partners for operational purposes, but they operate under strict confidentiality agreements. Data may be provided to relevant authorities when legally required, but this is not a commercial sale. Protecting the privacy of your data is a core part of our commitment. If you have further questions, please contact our support team.
Your data is retained while your account is active and used to provide services. Even after account closure, certain data may be kept for a specified period in accordance with legal obligations. Once the retention period ends, data is securely deleted or anonymized. Financial transaction records are generally kept for a longer period due to legal requirements. Contact our support team to find out the retention period for specific data.
Yes, in certain circumstances you can request that your data be deleted. However, due to legal obligations or ongoing investigations, it may not be possible to delete all data immediately. To submit a request, email [email protected] and include your account details. We will review your request within 30 days and let you know which data can be deleted. After deletion, access to related services may no longer be available.